GENL 401
Leading with Emotional Intelligence

Emotional Intelligence (EI) is a skill that enables one to identify moods, impulses, and behaviors in order to manage them in a positive way. This seven-week course will focus on the four core competencies of emotional intelligence – self-awareness, self-management, social awareness, and relationship management – in order to teach learners how to manage stress, demonstrate empathy to others, and communicate effectively while leading and making impactful change to organizations and teams.

Learning Objectives:

After successful completion of this course, students will be able to:

  • Identify the benefits of emotional intelligence
  • Outline the four core competencies needed to practice emotional intelligence
  • Articulate, interpret, and manage emotions – especially uncertainty, anxiety, and stress
  • Demonstrate coping and relaxation techniques to regulate and gain emotional control
  • Balance optimism and pessimism
  • Effectively impact others in professional and personal environments

Overview

Program

Class Type

Graduate Course

Credits

3