GENL 401
Leading with Emotional Intelligence
Emotional Intelligence (EI) is a skill that enables one to identify moods, impulses, and behaviors in order to manage them in a positive way. This seven-week course will focus on the four core competencies of emotional intelligence – self-awareness, self-management, social awareness, and relationship management – in order to teach learners how to manage stress, demonstrate empathy to others, and communicate effectively while leading and making impactful change to organizations and teams.
Learning Objectives:
After successful completion of this course, students will be able to:
- Identify the benefits of emotional intelligence
- Outline the four core competencies needed to practice emotional intelligence
- Articulate, interpret, and manage emotions – especially uncertainty, anxiety, and stress
- Demonstrate coping and relaxation techniques to regulate and gain emotional control
- Balance optimism and pessimism
- Effectively impact others in professional and personal environments